Shipping policy
🚚 SHIPPING POLICY
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At Vitrax Health, we work to ensure every order is processed, packed, and delivered with care. All shipping timelines below refer to business days and begin once your order has been processed.
⏳ PROCESSING TIME
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All orders require 2–5 business days for processing before shipment.
Processing time is separate from shipping time.
📦 STANDARD SHIPPING
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• Delivery timeframe: 3–5 business days after processing
• Free standard shipping on all orders over $50 (after discounts, before tax)
⚡ EXPRESS SHIPPING
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• Delivery timeframe: 1–2 business days after processing
• Express shipping rates are calculated at checkout
🌍 ORDER TRACKING
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Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
❗ SHIPPING NOTES
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• Shipping times may vary during holidays or high‑volume periods
• We are not responsible for delays caused by carriers or incorrect shipping information
• All delivery estimates are provided by the carrier and are not guaranteed