Refund policy

⭐ RETURN POLICY
——————————————
At Vitrax Health, we want every customer to feel confident in their purchase. If your order does not meet your expectations, you may request a return within 30 days of receiving your item.
This policy applies to all products purchased directly through Vitrax Health.

📦 RETURN ELIGIBILITY
——————————————
• Returns are accepted within 30 days of the delivery date
• Items must be unused, unopened, and in their original packaging
• All returns must be approved by our support team before being shipped back

⏳ PROCESSING & REFUNDS
——————————————
Once your return is received and inspected, please allow up to 5 business days for processing.
Approved refunds are issued to the original payment method.

🚚 CUSTOMER RESPONSIBILITIES
——————————————
Customers are responsible for:
• Shipping the return back to Vitrax Health
• All return shipping costs
• Ensuring the package is securely packed and tracked
We strongly recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

❓ SUPPORT & ASSISTANCE
——————————————
If you need help with your return or require approval before sending an item back, our support team is available to assist and guide you through the process.